Kay jewelry is the largest and one of the best retail jewelry store in the whole world which specializes in rings, diamonds, metals and gemstones. Besides selling fine jewelry at outstanding prices, the well trained and highly experienced sales staff of this leading jewelry brand in United States of America (U.S.A), educates customers about jewelries thus making it shopping easy and enjoyable.
Kay jewelers store offers high quality fine jewelry that are both cut and polished by highly experienced craftsmen. This is to ensure that customers not only get accurate carat weight for the gemstones but also their needs with regard to gold content are their jewelries are met.
Why shop at Kay Jewelers
Variety: Kay jewelry stores offer a wide range of fine jewelry including earrings, necklaces, watches, bracelets and rings (i.e. engagement and wedding rings for men and women) that are made of either gold, diamond with 4C’s guide (i.e. carat weight, color, cut and clarity), silver, sterling silver or platinum at affordable retail prices. The wide range of fine jewelry enables the Kay jewelry store to not only attract new customers and keep old ones but also meet the demands of all the customers.
Quality: Besides being the largest jewelry store in the entire world Kay jewelers store sells superior quality jewelries. Their jewelries are made by master craftsmen using high quality materials therefore shopping at Kay jewelry is risk free as one is guaranteed of getting a quality and beautiful piece of jewelry for the amount of money that he/ she has.
Lifetime diamonds and gemstones guarantee: Kay jewelers’ lifetime guarantee for color gemstones and diamonds jewelries offers free gemstone replacement for emerald, diamond, sapphire or ruby that is covered if it breaks, chips or gets lost during normal wear as long it has undergone six month inspections and the information recorded by an authorized personnel at any Kay Jewelry store. In addition, their color gemstones and diamonds are cut and polished by highly trained and experienced craftsmen guaranteeing accuracy in the gemstone’s carat weight and the gold content the jewelry mounting.
Life long diamonds trade-in policy: Kay Jewelers allow customers to Trade-in their diamonds for others for at least twice the Trade-in cost. The Trade-in cost/ value is usually the initial buying price, excluding tax and shipping charges. Color gemstone jewelries are not viable for Trade-in. Online purchases and in-store Trade-ins are allowed at all Kay Jewelers locations worldwide except at kay.com.
Free lifetime jewelry cleaning: Kay jewelry stores offer free color gemstone and diamond jewelry cleaning at any Kay jewelers stores worldwide. Cleaning is however not available at kay.com.
60-Day return or 90-day Exchange policy: Kay Jewelers 60-day return policy gives customers enough time to inspect their purchase and ensure that it is in good condition. If their purchase is not in good condition or for some reason they aren’t satisfied they are free to return the purchase within 60 days to kay.com or any Kay Jewelry store for a full refund. Alternatively the customer may exchange the purchase within 90 days buying at any Kay Jewelry store. Jewelries that are not eligible to the 60-day return or 90-day exchange policy include: class rings, custom designed merchandise, specially ordered watches and all items with personalized information engraving.
Good customer care: Kay Jewelers has friendly, well trained and highly experienced sales staffs who are always willing to assist customers find the Kay jewelries that they want with regard to their budget and preference. These sales staffs also helps customers find unique gifts for various occasions; customized jewelries that suit the customer’s size, taste and style or locate a particular piece of jewelry.
Kay extended service plan (ESP): Kay jewelers offers extended customer care services to their customers under the Kay Extended Plan. These services include ring sizing, prongs tightening, chain soldering and clasp replacement. When a customer purchases the ESP plan all the repairs are covered by Kay jewelers to the amount equal to the buying price at no extra fee.
Gift card: Kay jewelers sell gift cards that vary in price ranging from as low as 25 dollars to 500 dollars. The availability of Kay gift cards at varying prices enable customers to find gift card that they can afford. In addition, their gift cards do not expire and can therefore be redeemed online at kay.com or any Kay jewelry retail locations
Accessibility: Kay Jewelers have over 900 stores in various parts of the world. This means that customers can easily access their stores to shopping for jewelries or exchange/ return jewelries that are not in good condition. Kay jewelers is also available online at kay.com.
Promotional payment options: Kay credit cards provide 3 attractive promotional payment plans that allow customers the flexibility to pay for their purchase over a given period of time. The no interest plans charges for interest if the customer fully pays for his/ her purchases within the designated promotional period (usually 6 months, one year or any specified period). Reduced rate plan charges a subsidized interest on the promotion balance using an APR (Annual Percentage Rate) that is lower than the regular APR during the promotional period (can be 6 months, one year or any specified period). The 18-month plan charges interest if the purchases are not fully paid for within the first 12 month using a specified reduced APR.
Kay Jewelers shipping
Kay jewelers offer two ways of delivery purchases and customers allowed to choose one that is convenient for them.
(a). Shipping to a particular Kay Jewelers store: This method of delivery is convenient for people who live near Kay jewelry store. Kay Jewelers pay for the shipment cost and the customer picks up his/ her purchase from the nearest store.
(b). Delivery to the door: This is ideal for customers who live far from all Kay jewelry store and or want to receive their purchases at the comfort of their homes. For safety purposes, the customers sign for all orders that cost over 500 dollars regardless of a signature waiver.
Kay jewelry stores are truly the best places to shop for fine jewelries. They offers a wide range of jewelries at affordable prices, they are easily accessible and most of their diamonds and gemstone jewelries have a lifetime guarantee